Speed - The ability to respond quickly to customer and market demands and incorporate new ideas and technologies into our service deliveries.
Consistency - The ability to produce a service that unfailingly satisfies customer expectations.
Acuity - The ability to see the competitive environment clearly and thus anticipate and respond
to customers evolving needs and wants.
Agility - The ability to adapt simultaneously to many different business environments.
Innovativeness - The ability to generate new ideas and to combine existing service elements to create new sources of value.
Continuous Improvement - The ability to identify the root cause of non-conformance andconsistently improve our service through our Quality System.
